Terms and Conditions & Return and Refund Policy

TERMS AND CONDITIONS

**Orders valued at $100 or more will be sent signature required.

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Z and Z Shutter PartZ® and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Z and Z Shutter PartZ® believes that customer conduct violates applicable law or is harmful to the interests of Z and Z Shutter PartZ® and its subsidiaries. 

RETURN & REFUND POLICY

Damages must be reported within 3 days of order receipt.

Return Policy

Products must be returned within 30 days of receipt.
Customer is responsible for all return shipping costs.
Any returned items must be un-used and in original packaging.  
Returns will be subject to a 20% re-stocking fee.
Original shipping, handling, and insurance charges will NOT be refunded.
Returns must be pre-approved.  You must receive a return authorization (R.A.) number prior to returning.
Contact us at RMH@ZandZShutterPartZ.com for a return authorization.